Billing Terms & Conditions – Sewpatts

Billing Terms & Conditions – Sewpatts

Effective Date: February 2026
Last Updated: February 2026


Overview

This Billing Terms & Conditions page outlines the payment, billing, and financial policies for all purchases made through sewpatts.com. By completing a purchase on our website, you agree to these billing terms and conditions. Please read this document carefully before placing an order.
Table of Contents:
1.Payment Methods & Acceptance
2.Pricing & Currency
3.Billing Information & Accuracy
4.Taxes & Additional Charges
5.Payment Processing
6.Billing Disputes & Chargebacks
7.Subscription & Recurring Billing (if applicable)
8.Failed Payments
9.Billing Inquiries & Support
10.Changes to Billing Terms


1. Payment Methods & Acceptance

Accepted Payment Methods

Sewpatts accepts the following secure payment methods:
Credit Cards: Visa, Mastercard, American Express, Discover
Debit Cards: Visa Debit, Mastercard Debit
Digital Payment Services: PayPal, Apple Pay, Google Pay
Third-Party Processors: Stripe, Shopify Payments

Payment Processing

All payments are processed securely through encrypted payment gateways provided by Shopify, Stripe, and PayPal. We do not store, process, or have access to your complete payment card details. Payment information is handled in compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements.

Payment Authorization

By submitting a payment, you authorize Sewpatts and our payment processors to:
Verify your payment information
Charge your payment method for the full order amount
Debit your account for the transaction amount
Process refunds to your original payment method if applicable

Right to Refuse Payment

We reserve the right to refuse or cancel any payment or order for the following reasons:
Suspected fraudulent or unauthorized activity
Violation of our Terms of Service
Errors in pricing or product information
Payment method declined by your financial institution
Security concerns or suspicious transaction patterns


2. Pricing & Currency

Currency

All prices displayed on sewpatts.com are in United States Dollars (USD $).

Price Display

Prices shown on product pages are the base price for the item
Prices do not include applicable taxes, shipping costs, or other fees
Final pricing will be calculated at checkout and confirmed before payment

Price Accuracy

We make every effort to ensure that all prices displayed are accurate. However, if a pricing error occurs:
We reserve the right to correct the error and notify you
We will not be obligated to honor incorrect prices
If you have already been charged an incorrect price, we will contact you to resolve the matter

Price Changes

Prices may change at any time without prior notice
Price changes apply only to new orders placed after the change
Previously confirmed orders will not be affected by price changes


3. Billing Information & Accuracy

Accurate Information Required

You agree to provide accurate, current, and complete billing information, including:
Full legal name
Billing address
Email address
Phone number
Payment method details

Responsibility for Information

You are responsible for:
Maintaining the accuracy of your billing information
Updating your information if it changes
Notifying us immediately of any unauthorized charges or billing errors
Keeping your payment method information current and valid

Billing Address Verification

Your billing address must match the address associated with your payment method. Mismatches may result in:
Payment decline
Order cancellation
Delayed processing
Fraud investigation


4. Taxes & Additional Charges

Sales Tax

Sales tax, where applicable, will be calculated and added to your order at checkout based on:
Your billing address
Your shipping address
Applicable state and local tax laws
Your tax-exempt status (if applicable)

Shipping Costs

Shipping costs are calculated based on:
Delivery destination
Shipping method selected
Order weight and dimensions
Carrier rates
Shipping costs are displayed at checkout before payment and are non-refundable unless the order is canceled or returned.

International Orders

For international orders, additional charges may apply, including:
International shipping fees
Customs duties and tariffs
Import taxes
Brokerage fees
These charges are the responsibility of the customer and are not included in the displayed price.

Other Fees

Additional fees may apply for:
Expedited shipping
Signature confirmation
Special handling requests
Gift wrapping or special packaging


5. Payment Processing

Order Confirmation

After successful payment, you will receive:
An order confirmation email within 5-10 minutes
Your order number and receipt
Itemized list of products purchased
Total amount charged
Estimated delivery date

Payment Timing

Payment is processed immediately upon order submission
Your payment method will be charged at the time of order placement
Payment is non-refundable except as outlined in our Refund Policy

Processing Time

Order processing typically takes 1-3 business days (Monday-Friday, excluding public holidays). During high-volume periods, processing may take an additional 1-2 business days.

Payment Confirmation

A payment confirmation will be sent to the email address provided at checkout. This confirmation includes:
Transaction ID
Amount charged
Payment method used (last 4 digits)
Date and time of transaction


6. Billing Disputes & Chargebacks

Dispute Resolution

If you believe there is an error in your billing, please contact us immediately:
Phone: +1 302 496 5780
Response Time: We will respond within 24-48 business hours

Billing Inquiries

Common billing questions include:
Duplicate charges
Incorrect amounts charged
Unauthorized transactions
Missing refunds
Payment processing errors

Chargeback Policy

If you dispute a charge through your bank or payment provider (chargeback), you agree to:
First attempt to resolve the issue directly with Sewpatts
Provide documentation supporting your dispute
Cooperate with our investigation
Accept the outcome of the chargeback process
Important: Filing a chargeback without attempting to resolve the issue with us first may result in:
Suspension of your account
Cancellation of future orders
Legal action to recover chargeback fees
Reporting to payment networks

Chargeback Fees

If a chargeback is filed against us, we reserve the right to charge you a chargeback fee of $25-$50 to cover processing costs and investigation expenses.


7. Subscription & Recurring Billing (If Applicable)

This section applies only if Sewpatts offers subscription or recurring billing services.

Recurring Charges

If you subscribe to a recurring billing service:
You authorize us to charge your payment method on a recurring basis
Charges will occur on the date specified in your subscription agreement
You will receive a reminder email before each recurring charge

Subscription Management

You can manage your subscription by:
Logging into your account
Updating your payment method
Changing subscription frequency
Canceling your subscription

Cancellation

To cancel a subscription:
Log into your account and select "Cancel Subscription"
Contact us at
Call +1 302 496 5780
Cancellations take effect immediately, and no further charges will be applied.

Refunds for Subscriptions

Refunds for subscription services are handled according to our Refund Policy. Partial month refunds are not available unless otherwise specified.


8. Failed Payments

Payment Decline

If your payment is declined:
You will receive an email notification
Your order will not be processed
You will not be charged

Reasons for Declined Payments

Common reasons include:
Insufficient funds
Expired payment method
Incorrect card information
Fraud detection by your bank
Payment method not accepted

Retrying Payment

To retry a declined payment:
1.Log into your account
2.Go to "Pending Orders"
3.Select the order with the declined payment
4.Update your payment method
5.Resubmit payment

Automatic Retry

We do not automatically retry failed payments. You must manually resubmit payment within 7 days to maintain your order. After 7 days, the order may be canceled.

Multiple Declined Payments

If multiple payment attempts fail:
Your account may be flagged for review
We may contact you to verify your information
Your order may be canceled if payment cannot be processed
You may be required to use an alternative payment method


9. Billing Inquiries & Support

Contacting Us About Billing

For billing questions, disputes, or concerns, please contact our customer support team:
Email:

Phone: +1 302 496 5780

Business Hours: Monday-Friday, 9 AM - 5 PM EST

Response Time: We aim to respond within 24 business hours

Information to Provide

When contacting us about billing, please provide:
Your order number
Full name and email address
Description of the billing issue
Screenshots or documentation (if applicable)
Preferred method of resolution

Billing Records

You can access your billing records by:
Logging into your account on sewpatts.com
Viewing your order history
Downloading invoices and receipts
Requesting billing statements via email


10. Changes to Billing Terms

Right to Modify Terms

Sewpatts reserves the right to modify these Billing Terms & Conditions at any time. Changes will be effective immediately upon posting to our website.

Notification of Changes

We will notify you of significant changes by:
Email notification to your registered email address
Posting a notice on our website
Updating the "Last Updated" date on this page

Continued Use

Your continued use of sewpatts.com following changes to these terms constitutes your acceptance of the modified terms.


11. Billing Compliance & Legal

Compliance

Sewpatts complies with all applicable federal, state, and local laws regarding billing and payment processing, including:
Truth in Lending Act (TILA)
Fair Credit Billing Act (FCBA)
Payment Card Industry Data Security Standard (PCI DSS)
State consumer protection laws

Data Security

Your billing information is protected by:
SSL encryption
Secure payment gateways
PCI DSS compliance
Regular security audits
Limited access to payment data

Limitation of Liability

To the maximum extent permitted by law, Sewpatts shall not be liable for:
Errors in billing calculations
Unauthorized charges by third parties
Payment processing delays
Technical failures affecting payment processing
Indirect or consequential damages related to billing


12. Contact Information

For billing questions or concerns, please contact us:
Sewpatts

201 N Broad St, Suite 201

Middletown, Delaware 19709

United States
Email:

Phone: +1 302 496 5780
Operated by: EZINAS LLC


13. Acknowledgment

By placing an order on sewpatts.com, you acknowledge that you have read, understood, and agree to these Billing Terms & Conditions. If you do not agree with any part of these terms, please do not complete your purchase.


Last Updated: February 2026

Effective Date: February 2026
For questions about these Billing Terms & Conditions, please contact us at or call +1 302 496 5780.